A lot of people think that talent management is all about perks but Susan McGalla, a businesswoman and expert consultant based in Pittsburgh, believes that it is all about communication. She has been the President of American Eagle Outfitters previously. At Wet Seal, she worked as the CEO and helped raise the bar with innovative management. Susan McGalla also has ample experience in the field of finance and retail. She started P3 Consulting Executive back in 2012 and has achieved great things. Currently, she is working as the Director of Strategic Planning and Growth. Her long and successful career has taught her one thing – without ample communication, talent management can fall to pieces.
Here is the importance of communication in talent management –
Communication is Linked With Productivity – Communication is linked to productivity in both personal and professional arenas. This is because when communication is smooth and sans any blockages, employees feel like their voices are being heard. This leads to higher satisfaction rates among employees and, in turn, can bolster productivity in the most talented employees. It makes the job of the HR department extremely efficient as well.
Communication Can be Used for Motivation and Criticism – Communication is more than just words, it is about body language as well. When used correctly, all the tools of communication can be used for doling out appreciation to talented employees, to let them know that their work is being appreciated and the organization values them. At the same time, communication is a powerful tool when used for offering constructive criticism. Studies show that talented employees need to grow and develop in an organization. They must feel like they still have scope for improvement. Otherwise, they feel dissatisfied with themselves and their job. Constructive criticism can help to remedy this situation.
Ambiguity and Doubt Can Fester Without Communication – Without proper communication, there is utter lack of clarity in an organization. Employees, particularly talented employees, don’t know what the manager is thinking. This is why the approach of “not saying anything” never works. Managers don’t always need to offer praise or criticise. They can also have regular team meetings for proper communication flow.
Good Communication Can help To Hone Budding Leaders – Good communication is essential for honing budding leaders. After all, great leaders were once talented employees and with a balance of motivation and constructive criticism, ample training, and adequate mentoring from their leaders, they have achieved great success today. Good communication can help to make great leaders out of talented employees.
In an organization, talent management can flourish when communication is put to good use because it leads to happy and satisfied employees. The main motive of talent management is to hold on to the talent in the organization. This can be achieved much easily when those very same employees are happy to be a part of the organization and are treated well. Regular motivation, constructive criticism and improved productivity are just bonuses that the organization can enjoy because of a good culture of communication.